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Communication Skills

Course Duration: approx. 30 mins

Effective communication is the lifeblood of any organisation! How all levels of staff communicate with each other and how they communicate with your patrons and external stakeholders shapes the daily operations and overall success of any business. 

This online module aims to take this key skill to a higher level; to give your staff the knowledge, skills and techniques to communicate more effectively. 

Modules include:

  • Why communication is important
  • What good communication involves
  • Types of communication within an organisation
  • Communication scenarios
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